All items posted in the UK are sent via Parcelforce, the shipping time for this service is 48 hours delivery. Allow up to 2 working days for us to prepare your item for delivery and then another 2 working days to receive it. Usual waiting time for your item will be 1-2 working days (including delivery time), except from busy festive periods in which case delays will occur.
Once your item has been sent from our warehouse you will automatically receive an email to let you know your item is on its way, your item should arrive within 2 working days of receiving the email. Please allow 5 working days before contacting us if your item has still not arrived after receiving the dispatch email. Your dispatch email will also include your tracking number which you can use to track on the Parcelforce website.
We do not guarantee any orders to arrive in time for Christmas if they are ordered after the 13th of December, this date is our fixed last ordering date to guarantee you will receive your order in time for Christmas day. If you have ordered before this day then you are not to worry as we make a promise to deliver your item in time for Christmas Day.
If due to any unforeseen reason and we cannot fulfil your order in time for Christmas, the customer will be entitled to any other available design that is in stock during that time or a full refund. In which case the customer will be notified by our sales department.
Items sent via International Delivery are sent through Parcelforce Priority and International Signed For delivery service. Your item will be sent from our warehouse within 48 hours and is fully insured and tracked.
This service offers delivery from Europe within 3-5 working days and worldwide 5-7 working days. You will also be notified by email once your item has been collected for delivery from our warehouse and your item should arrive within 5 working days for Europe and 7 working days Worldwide after receiving the email.
For any international deliveries during Christmas, the cut off date is the 10th of December. Any International orders after this date may not arrive until after the new year.