Free UK Shipping is available on all orders. We also offer a Next Day Delivery service however this is only eligible for orders placed before 2pm Mon - Fri. All orders placed after 2pm will be shipped the next working day. All orders placed After Friday at 2pm will be shipped on Monday for Delivery on the Tuesday.
We ship worldwide so for customers outside of the UK be sure to select the International shipping option.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within seven working days of giving your package to the return shipper, however, in many cases you will receive a refund before this. This time period doesn't include the transit time for us to receive your return from the courier (3-5 working days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.